Food Well-Being and Consumer Vulnerability of Allergic and/or Intolerant to Lactose and/or Gluten
DOI:
https://doi.org/10.31211/interacoes.n47.2024.a4Keywords:
Food wellbeing, Consumer vulnerability, Food allergy, Food intoleranceAbstract
The nutrition is crucial to life quality, however, for individuals with food allergies and intolerances, eating can represent a significant challenge, affecting their physical and mental well-being. This research aimed to analyze how food well-being and the experience of vulnerability of consumers allergic and/or intolerant to gluten and/or lactose are configured, considering experiences in restaurants and supermarkets. The study was carried out in the agreste region of the state of Pernambuco, in Brazil. With a qualitative approach, 12 individual and face-to-face interviews were conducted. The research results reveal several influences on eating behavior, including price and quality of products. In addition, they highlight the paramount importance of food wellbeing and the challenges faced by consumers with food intolerances and allergies, emphasizing the pressing need for policy approaches and food practices that promote safe and inclusive eating. Transformative measures are proposed to make establishments more inclusive for this group of consumers.
References
Agência Nacional de Vigilância Sanitária (ANVISA). (2017). Resolução DC Nº 26. Retrieved July 02, 2022, from: http://adcon.rn.gov.br/ACERVO/Suvisa/Conteudo.asp?TRAN=ITEM&TARG=83203&ACT=&PAGE=&PARM=&LBL=MAT%C9RIA
Alvarez-Perea, A., Cabrera-Freitag, P., Fuentes-Aparicio, V., Infante, S., Zapatero, L., & Zubeldia, J. M. (2018). Social media as a tool for the management of food allergy in children. Journal of Investigational Allergology & Clinical Immunology, 28(4), 235. doi:10.18176/jiaci.0235
Alves, P. S. (2019). Bem-estar alimentar e vegetarianismo: um estudo sob a perspectiva da Pesquisa Trans-formativa do Consumidor.
American Dietetic Association. (2006). Position of the American Dietetic Association: Food and Nutrition Misinformation. Journal of the American Dietetic Association, 106(4), 601–607.
Andreasen, A. R., & Manning, J. (1990). The dissatisfaction and complaining behavior of vulnerable con-sumers. Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, 3(1), 12-20.
Andreoli, C. S., Cortez A. P., Sdepanian, V. L., & Morais, B. M. (2013). Avaliação nutricional e consumo alimentar de pacientes com doença celíaca com e sem transgressão alimentar. Revista de Nutrição, 26(3), 301-311.
Angotti, A. A., & Zangirolani, L. T. O. (2021). Food insecurity and financial aid among university students: Pre-Covid-19 scenario of a public university in southeastern Brazil. Revista de Nutrição, 35.
Baker R, S., Gentry, J. & Rittenburg, T. (2005). Building understanding of the domain of consumer vulnera-bility. Journal of Macromarketing, 25(2), 1-12.
Barbosa, O. T. (2019). A prática de dietas para emagrecimento pelo público feminino: um estudo à luz do bem-estar alimentar (Doctoral dissertation, Universidade de São Paulo).
Bardin, L. (1977). Análise de conteúdo. Lisboa: Edições 70.
Block, L. G., Grier, S. A., Childers, T. L., Davis, B., Ebert, J. E., Kumanyika, S., & Pettigrew, S. (2011). From nutrients to nurturance: A conceptual introduction to food well- being. Journal of Public Policy & Marketing, 30(1), 5-13. doi:10.1509/jppm.30.1.5
Broderick, A. J., Demangeot, C., Adkins, N. R., Ferguson, N. S., Henderson, G. R., Johnson, G., Kipnis, E., Mandiberg, J. M., Mueller, R. D., Pullig, C., Roy, A., & Zúñiga, M. A. (2011). Consumer Empower-ment in Multicultural Marketplaces: Navigating Multicultural Identities to Reduce Consumer Vulnera-bility. Journal of Research of Consumers
Bublitz, M. G., Peracchio, L. A., Andreasen, A. R., Kees, J., Kidwell, B., Miller, E. G., ... & Vallen, B. (2011). The quest for eating right: Advancing food well-being. Journal of Research for Consumers, (19), 1.
Burden, R. (1998). Vulnerable consumer groups: quantification and analysis. Office of Fair Trading, 15, 1-61.
Cavalcante, R. B., Calixto, P., Pinheiro, M. & Macedo K. (2014). Análise de conteúdo: considerações gerais, relações com a pergunta de pesquisa, possibilidades e limitações do método. Informação & Sociedade, 24(1), 13-18.
Chandon, P., & Wansink, B. (2012). Does food marketing need to make us fat? A review and solutions. Nu-trition reviews, 70(10), 571-593.
Contreras, J. & Gracia, M. (2011). Alimentação, sociedade e cultura. Rio de Janeiro: Editora Fiocruz.
Creswell, J. W. (2010). Mapping the developing landscape of mixed methods research. In Tashakkori, A., & Teddlie, C. (Eds.). SAGE handbook of mixed methods in social and behavioral research. Thousand Oaks, CA: Sage.
Drichoutis, A. C., Lazaridis, P., & Nayga Jr, R. M. (2006). Consumers’ use of nutritional labels: a review of research studies and issues. Academy of marketing science review, 9(3):293–304.
Food Safety Brazil. (2022). Amor no Rótulo. https://foodsafetybrazil.org/rotulos-impagaveis-e-suas-mensagens-de-seguranca-dos-alimentos/amor-no-rotulo
Gligorić, V., Anderson, R., Glass, A., & Krieger, H. (2023). Food Choice Mimicry on a Large University Cam-pus. arXiv preprint arXiv:2308.16095. https://doi.org/10.48550/arXiv.2308.16095
Grier, S. A., & Kumanyika, S. (2010). Targeted marketing and public health. Annual review of public health, 31, 349-369.
Grunert, K. G., & Wills, J. M. (2007). A review of European research on consumer response to nutrition information on food labels. Journal of public health, 15, 385-399.
Gonsalves, M. I. E. (1997). Marketing nutricional em rotulagem de iogurtes: uma avaliação crítica. São Pau-lo: Universidade de São Paulo.
Gomes, J. F. O. (2020). A nova rotulagem nutricional da Anvisa e a influência no comportamento dos consumidores.
Hamilton, K., Dunnett, S., & Piacentini, M. (2015). Consumer vulnerability: Conditions, contexts and cha-racteristics. London, UK: Routledge.
Hill D. A., Ram G., & Spergel J. M. (2016) The epidemiologic characteristics of healthcare provider-diagnosed eczema, asthma, allergic rhinitis, and food allergy in children: a retrospective cohort study. BMC Pediatr, 20, 16-133. doi:10.1186/s12887-016-0673-z.
Ishimoto, E. Y., & Nacif, M. A. L. (2001). Propaganda e marketing na informação nutricional. Brasil Ali-mentos, 2(11), 28-33.
Instituto Brasileiro de Defesa do Consumidor. (2021). Rotulagem adequada já! Entenda. Retrieved Feb, 02, 2022, from https://idec.org.br/embalagem-ideal.
Kkaufman-Scarborough. C., & Childers, T. (2009). Understanding markets as online public places: insights from consumers with visual impairments. Journal of Public Policy & Marketing, 28(1), 16-28.
Lee, Y. M. & Xu, H. (2015). Food Allergy Knowledge, Attitudes, and Preparedness Among Restaurant Ma-nagerial Staff. Journal of Foodservice Business Research, 18(5), 454-469.
Martins, G. de A., & Theóphilo, C. R. (2016). Metodologia da investigação científica para ciências sociais aplicadas. São Paulo: Atlas.
Marins, B. R., Jacob, S. C., & Peres, F. (2008). Avaliação qualitativa do hábito de leitura e entendimento: recepção das informações de produtos alimentícios. Ciência e Tecnologia de Alimentos, 28(3), 579-58.
Merriam, S. B. (2002). Qualitative Research in Practice: Examples For discussion and Analysis. San Francisco, CA: Jossey-Bass Publishers.
Neuman, W. L. (2014). Social Research Methods: Qualitative and Quantitative Approaches. Essex, UK: Pear-son.
Pádua, I., Barros, R., Moreira, P., Moreira, A., Graça, P., Carrelhas, H. (2016). Alergia alimentar na restaura-ção. Lisboa: DGS.
Pavia, T. M., & Mason, M. J. (2014). Vulnerability and physical, cognitive, and behavioral impairment: Mo-del extensions and open questions. Journal of Macromarketing, 34(4), 471-485.
Pettinger, C., Parsons, J. M., Cunningham, M., Withers, L., D’aprano, G., Letherby, G., Sutton, C., White-ford, A. & Richard A. (2017). Engaging homeless individuals in discussion about their food experiences to optimise well-being: a pilot study. Health Education Journal, 76(5), 557-568.
Reilly, N. R. (2016). The gluten-free diet: recognizing fact, fiction, and fad. The Journal of pediatrics, 175, 206-210.
Rocha, R. R., Chaim, D. F., & Veloso, A. R. (2017). Hora do recreio: a relação de crianças e adolescentes com os alimentos na perspectiva do bem-estar alimentar. Revista Brasileira de Marketing, 16(3), 396-409.
Rogala, A., Nestorowicz, R., & Jerzyk, E. (2020). On the way to food well-being. A critical analysis of the food wellbeing concept and the possibilities of its empirical verification. Trziste/Market, 32.
Savarese, M., Wismer, W., & Graffigna, G. (2021). Conceptualizing “free-from” food consumption deter-minants: A systematic integrative literature review focused on gluten and lactose. Food Quality and Preference, 90, 104170. https://doi.org/10.1016/j.foodqual.2020.104170
Shultz, C. J., & Holbrook, M. B. (2009). The paradoxical relationships between marketing and vulnerability. Journal of Public Policy & Marketing, 28(1), 124-127.
Smith, N. C., Cooper-Martin, E. (1997). Ethics and target marketing: the role of product harm and consu-mer vulnerability. Journal of marketing, 61 (3), 1–20. doi: 10.1177/002224299706100301
Teeuwen, A. S., Meyer, M. A., Dou, Y., & Nelson, A. (2022). A systematic review of the impact of food se-curity governance measures as simulated in modelling studies. Nature Food, 3(8), 619-630.
Tóth, M., Kaszab, T., & Meretei, A. (2022). Texture profile analysis and sensory evaluation of commercially available gluten-free bread samples. European Food Research and Technology, 248(6), 1447–1455. https://doi.org/10.1007/s00217-021-03944-2
Turnbull, J. L., Adams, H. N., & Gorard, D. A. (2015). Review article: The diagnosis and management of food allergy and food intolerances. Aliment. Pharmacol, 41(1), 3-25.
Viswanathan, R., Goldstein, B., Anderson, K., Bronskill, M. J., Baughman, R., Zhang, M., ... & Aliev, A. (2009). Beyond copper: MR imaging with carbon nanotube receiver coils. In Proceedings, ISMRM (p. 504).
Vidgen, H. A., & Gallegos, D. (2014). Defining food literacy and its components. Appetite, 76, 50-59.
Ward, S. (1974). Consumer socialization. Journal of Consumer Research, 1(2), 1-14.
Zerbini, C., De Canio, F., Martinelli, E., & Luceri, B. (2024). Are gluten-free products healthy for non-celiac consumers? How the perception of well-being moderates gluten-free addiction. Food Quality and Preference, 118, 105183. https://doi.org/10.1016/j.foodqual.2024.105183
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Nathiane Mayra Marques Magalhães, Elielson Oliveira Damascena
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
The copyright of published works is retained by the author who grants Interações the original publication right. The published article can be used freely for educational, non-commercial purposes, in accordance with the Creative Commons License - Attribution-Non-Commercial 4.0 International, provided that the author, the title of the article, the title and number of the journal are cited together with the URL or DOI of the article.